Documented
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18th September 2024
NYC Labor Complaints Surge 260% as Delivery Workers Lead Fight for Fair Wages - Documented
The NYC Department of Consumer and Worker Protection received a 260% increase in worker protection complaints, increasing from 439 complaints in fiscal year 2023 to 1,581 in 2024, according to recently released city data.
The Mayor’s Management Report, released on Sept. 16, states that app-based delivery workers, in part, have fueled the surge of complaints that the DCWP has received.
Since the rollout of the city’s minimum pay rate law for app-based delivery in December, which guaranteed deli...